What's the best shared inbox for Amazon SES?

HelloBox is built for it: it connects to SES through one CloudFormation stack, sets up receiving, and gives your team shared mailboxes, assignment and notes at a flat price.

Can I use a shared inbox without Google Workspace?

Yes. HelloBox receives mail through Amazon SES or Resend, so you don't need Google Workspace or Microsoft 365 mailboxes for support@ or hello@.

Is HelloBox priced per seat?

No. Team is a flat $20 a month for up to 10 people, and Business is $60 a month for up to 50. Solo is free for one person.

A shared inbox for support@ and hello@ on Amazon SES or Resend

Updated November 9, 2026

Short answer

If you already send with Amazon SES or Resend, the simplest shared inbox is HelloBox: connect your provider in two clicks, then share mailboxes like support@ and hello@ with your team, assign conversations, leave internal notes and reply from the same address. Teams pay a flat $20 a month for up to 10 people, with no per-seat billing, and email volume stays billed by your provider.

Why a shared inbox on your own provider

Most shared inbox tools assume a Google Workspace or Microsoft 365 mailbox behind every address, and charge per seat. If your mail already runs through SES or Resend, you'd be paying for mailboxes you don't need just to read the replies.

HelloBox works directly with the provider you send from. Every address on your domain can receive, and you decide who sees which mailbox.

What a team gets

Shared and personal mailboxes: share support@ with everyone, keep you@ to yourself. Admins only read what they're assigned.
Assignment and notes: hand a conversation to a colleague and leave notes only your team sees.
Threads, search, labels, rules and snooze, with keyboard shortcuts for everything.
Spam filtering and sender authentication checks, with every automated decision explained.
Campaigns to your contacts through your own provider, with unsubscribe handled for you.
An AI assistant with your own provider key that only writes drafts, and an MCP server for your agents.
SSO, roles and audit logs on Business.

Pricing

Plan	Price	People	Domains	Storage
Solo	Free	1	2	5 GB
Team	$20/mo or $190/yr	Up to 10	10	100 GB
Business	$60/mo or $500/yr	Up to 50	Unlimited	500 GB

Prices are flat, not per seat. Your provider bills you for sending at its own prices.

Frequently asked questions

What's the best shared inbox for Amazon SES?: HelloBox is built for it: it connects to SES through one CloudFormation stack, sets up receiving, and gives your team shared mailboxes, assignment and notes at a flat price.
Can I use a shared inbox without Google Workspace?: Yes. HelloBox receives mail through Amazon SES or Resend, so you don't need Google Workspace or Microsoft 365 mailboxes for support@ or hello@.
Is HelloBox priced per seat?: No. Team is a flat $20 a month for up to 10 people, and Business is $60 a month for up to 50. Solo is free for one person.