An alternative to Amazon WorkMail for teams on SES
Updated
Short answer
Amazon WorkMail is AWS's hosted email and calendar service, with its own mailboxes billed per user. If your team already sends with Amazon SES and mainly needs to read and answer mail on your domain, HelloBox is a lighter alternative: it works on top of your existing SES account, sets up receiving for you, and gives your team shared and personal mailboxes at a flat price, free for one person.
WorkMail and HelloBox compared
| Amazon WorkMail | HelloBox | |
|---|---|---|
| What it is | Hosted mailboxes and calendars | An inbox on top of your SES or Resend account |
| Pricing | Per user, per month | Free for one person, then flat $20 or $60 a month |
| Uses your SES sending | Separate service | Yes, mail goes out through your own SES account |
| Shared mailboxes | Yes | Yes, with assignment and internal notes |
| Campaigns | No | Yes, through your own provider |
| Works with Resend | No | Yes |
| AI agents | No | Yes, through an MCP server |
| Desktop mail apps (IMAP, Outlook) | Yes | No, it's a web app |
| Calendars | Yes | No |
Which one fits
Choose WorkMail if everyone needs a full personal mailbox with calendars and desktop clients. Choose HelloBox if you send with SES or Resend, want hello@ and support@ answered as a team in the browser, and don't want to pay per seat.
Frequently asked questions
- What's an alternative to Amazon WorkMail?
- For teams that already send with Amazon SES, HelloBox is an inbox on top of the same SES account, with shared mailboxes and flat pricing instead of per-user billing.
- Do I need WorkMail to receive email on AWS?
- No. Amazon SES can receive email for your domain, and HelloBox sets that up and gives you an inbox to read it in.